About Netka System, ITSM Solution

Netka System, we strives to build creative solutions for IT Operation management solutions which represent IT infrastructure management, ITIM and IT service management, ITSM that empower our customers to run their businesses smoothly and generate more revenue streams

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An effective IT service desk , IT helpdesk ticketing system software of Netka System that was designed in keeping with ITIL best practice standards for IT service management delivery.

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In an era of borderless business competition, it is imperative for an organization to maximize its business capacity to stay ahead of the pack. Adopting internationally accepted standards such as ISO 9000 or Information Technology Infrastructure Library, ITIL best practices will help companies raise the standards of operation management and improve the quality of their IT services.

 

Netka System fully realizes the need for public and private organizations to raise their IT standards and has developed the NetkaQuartz Service Desk, the ITSM solution to address such a need. The Netka ITSM solution offers Web-based IT service management suitable for IT help desks, IT service desk and call centers, either for companies providing in-house IT support or those who specialize in providing IT support outsourcing services.